A significant event in John’s life – but no one noticed. Each day for almost 20 years he had commuted by train from Bedford, where he lived, into central London. But this particular day was different. It was his last day before retirement. He told me some years later that, as he stepped off the train at Bedford station that evening, he realised this was a major milestone in his life: his final journey home after a lifetime of various commutes. For him, it was a moment of real